Privacy Policy
Effective Date: July 31, 2023
Introduction
Welcome to UVO Health, LLC ("we," "us," "our"). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services, visit our website, or interact with our chat bot ("the Services").
Information We Collect
We may collect and store certain information from you when you interact with our Services. This information includes:
Personal Information: We may collect personal information, such as your name, email address, and contact details, when you voluntarily provide it to us through our website or the chat bot.
Chat Bot Conversations: Conversations you have with our chat bot may be collected and saved for the purpose of improving the performance and functionality of the chat bot. These conversations may be used for training purposes to enhance the accuracy and effectiveness of our artificial intelligence systems.
Usage Data: We may automatically collect information about your interaction with our Services, including your IP address, device information, browser type, and browsing behavior.
How We Use Your Information
We may use the information we collect for various purposes, including:
Providing and improving our Services.
Responding to your inquiries and providing customer support.
Analyzing usage patterns to enhance the functionality of our chat bot.
Sending you updates, newsletters, and promotional materials if you opt-in to receive them.
Meeting legal, regulatory, or contractual obligations.
Sharing Your Information
We may share your information under the following circumstances:
With service providers who assist us in operating and maintaining our Services.
In response to legal requests, such as court orders or government demands.
To protect our rights, privacy, safety, or property, and those of our users.
In connection with a business transaction, such as a merger, acquisition, or sale of assets.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no data transmission over the internet or electronic storage method is completely secure.
Your Choices
You can choose not to provide personal information, but this may limit your ability to use certain features of our Services.
You can opt-out of receiving promotional communications by following the instructions provided in our emails.
Access and Update Your Information
If you wish to access, correct, or update your personal information, please contact us at admin@uvohealth.com.
Chat Bot Conversations and Training
Please be aware that conversations you have with our chat bot may be saved and used for training purposes to improve the chat bot's accuracy and performance.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at admin@uvohealth.com.